Riv & Rai Privacy Policy
At Riv & Rai, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your Personally Identifiable Information (PII) in accordance with US privacy law and information security standards. PII refers to information that can identify, contact, or locate an individual.
Information Collection:
When you visit our website, blog, or app, we may collect personal information such as your name, email address, mailing address, phone number, and credit card information. This information is collected when you place an order or register on our site.
Information Use:
The information we collect is used to personalize your experience, respond to customer service requests, administer contests, process transactions, and send periodic emails regarding your order or other products and services.
Information Protection:
Our website undergoes regular security scans and uses malware scanning to ensure a safe browsing experience.
Cookies:
We do not use cookies for tracking purposes. You can choose to disable cookies through your browser settings, although this may affect certain site functionalities. You will still be able to place orders without cookies.
Third-Party Disclosure:
We do not sell, trade, or transfer your PII to outside parties without advance notice, except for website hosting partners and other parties who assist in operating our website and conducting our business, provided they agree to keep this information confidential. We may release information to comply with the law, enforce our site policies, or protect rights, property, or safety.
Third-Party Links:
Our website does not include third-party products or services.
Google:
We use Google AdSense for advertising on our website. Google uses cookies to serve ads based on users' previous visits. Users can opt out of the DART cookie by visiting Google's Ad and Content Network privacy policy.
Opting Out:
Users can set preferences for Google advertising using the Google Ad Settings page or opt out via the Network Advertising Initiative Opt Out page or Google Analytics Opt Out Browser add-on.
California Online Privacy Protection Act (CalOPPA):
We comply with CalOPPA by allowing users to visit our site anonymously and by posting a conspicuous privacy policy. Users will be notified of any privacy policy changes on our Privacy Policy page and can change their personal information by emailing us or logging into their account.
Do Not Track Signals:
We honor Do Not Track signals and do not use tracking technologies when such signals are in place.
Children's Online Privacy Protection Act (COPPA):
We do not market to children under 13 years old and comply with COPPA regulations to protect children's privacy.
Fair Information Practices:
We will notify users via email and in-site notification within 7 business days of any data breach. We adhere to the Individual Redress Principle, allowing individuals to pursue legal rights against data collectors and processors.
CAN-SPAM Act:
We comply with the CAN-SPAM Act by not using false or misleading subjects or email addresses, identifying messages as advertisements, including our physical address, and honoring opt-out/unsubscribe requests promptly. Users can unsubscribe from emails by contacting us at sales@lolaandtheboys.com.
User-Generated Content and Tagged Photos:
By tagging Riv & Rai in your photos on social media, you grant us permission to use your photos in our marketing materials. You retain ownership of your photos, but grant us a non-exclusive, royalty-free license to use, reproduce, and share them. If you wish to have your photo removed from our materials, please contact us at customerservice@lolaandtheboys.com.
For any questions regarding this privacy policy, please contact us at hello@rivandrai.com.